Preparing for the new normal: The future of the workforce is hybrid

The practice of work from anywhere and any device has been around for years – but its adoption has been greatly accelerated with the onset of COVID-19 pandemic. Business and economic realities in 2020 have compelled organisations to step up digital transformation to create a sustainable hybrid environment that will support employees who are working on-site, as well as from off-site locations.

In my conversations with customers, the foremost priority for most of them centres around how employees in the office can work seamlessly and effectively with those who are working from home. As society and economy move towards the recovery phase, businesses’ success will be inextricably tied to how they manage their hybrid workforce and how efficiency, collaboration and productivity can be maximised to deliver impactful business outcomes. Understanding these, a top priority of HKBN JOS has been making it easier for businesses to share knowledge, innovate as a team, solve problems and access key resources under such hybrid arrangement.

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