Who makes up the GITA Alliance?

There are a lot of great IT organisations in the world. But GITA members don’t just stop at great.

GITA Alliance Members are like-minded in business, unsurpassed in IT solution planning/delivery/support, are positioned for global expansion, and consistently put customers first. The Members operate in tandem as an alliance with a community network, consistent methodologies, and forward-looking goals.

The Members of GITA are: Agilant, Bechtle, Compucentro, Data#3, HKBN JOS and Microware.

The GITA culture thrives on healthy collaboration, not competition. No two members have an overlapping market or service area. We share best practices and leverage our combined strength with global OEM partners.

How were GITA Alliance Members selected?

Working with executives from the top manufacturers, distributors, and industry organisations, we hand-selected potential members and employed a multi-phased vetting and interview process. From our top picks, the six current members of GITA were recommended as top choices by our OEM partners for specific reasons, including:

  • Top-level engineering and architect certifications
  • Excellent customer satisfaction ratings
  • Consistent annual revenue threshold
  • Continuous sales team training & certification
  • Service-level authorization at the highest levels
  • Level of investment in joint marketing efforts
  • Participation on global, executive boards

The Global IT Alliance brings you the world’s most renowned technology vendors.

Greater Than The Sum

The strength of the GITA Alliance is greater than the sum of its members. Together, our regional member organisations gain a reach beyond their home territories. We can service global customers on a whole new level.

Individually, Alliance members are leaders in their respective markets who bring a wealth of unique knowledge, industry experience and proven best practices to the table. Together, they form a global footprint that cannot be matched in size or scope, offering:

  • Superior IT solutions
  • Dedicated local contacts
  • Consistent Service Levels
  • Fast and effective escalation points
  • Coordinated business
  • Local invoicing and delivery

Here’s an overview of the regional IT member organisations that form the GITA network.

Agilant

Agilant Solutions, Inc. helps Enterprise and SMB customers select the best technology solutions to meet their organisational needs. Segmented into three main business solution groups, Advisory & Transformation, Managed Services and IT Procurement, Agilant positions organisations to accelerate their own digital transformation through agile, cloud-ready and secure infrastructure solutions.

The company was founded in 2005 and currently has 800 employees working at five sites in the United States.

Mark Romanowski, Executive Vice President at Agilant:

Without a doubt, the GITA partnership empowers Agilant to better serve our multinational customers. When a customer on the other side of the globe is receiving the identical quality, consistency, and service levels that our local Agilant customer expects, we’re really doing it right! Working inside of the GITA framework, we can never lose.

Headquarters: Agilant Solutions, Inc. 3 Seaview Boulevard Port Washington, NY 11050
Year Established: 2005
Countries of local presence: United States

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Bechtle

Bechtle AG is one of Europe’s leading IT providers, with operations in 14 European countries. Founded in 1983, the company is headquartered in the southern German town of Neckarsulm and currently employs over 11,000 people. Bechtle provides more than 70,000 customers from the industrial, trade, financial and public sectors with a comprehensive, vendor-neutral portfolio that covers all aspects of IT infrastructure and operation. Bechtle is listed on the MDAX and TecDAX indexes. In 2018, the company generated revenues of around 4.3 billion euros.

Thomas Jensen, Executive Vice President at Bechtle E-Commerce Holding AG:

The current international landscape shows an increasingly complex delivery situation. With GITA, our global solution with local touch and excellent personal engagement, we are able to offer our multi-national customers consistent solutions globally.

Headquarters: Bechtle AG, Bechtle Platz 1, DE-74172 Neckarsulm, Germany
Year Established: 1983
Countries of local presence: Germany, Austria, Switzerland, Great Britain, Ireland, The Netherland, Belgium, France, Spain, Portugal, Italy, Poland, Czech Republic, Hungary

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Compucentro

Headquartered in Mexico City, Compucentro was established in 1989 and today employs some 150 people. A partner of all leading manufacturers, its offerings include services for personal computing, data centre and printing solutions. In 2018, Compucentro generated $70 million.

Horacio Gutierrez, General Manager at Compucentro:

Our corporate culture values reliable, long-term partnerships and believes that IT services should strive for continual innovation. That’s why we are pleased to be part of a global IT network that is opening up new, innovative IT supply routes for us and our customers.

Headquarters: Compucentro SA de CV, Pico de Orizaba #3, Colonia Lomas de Occipaco, Naucalpan, Estado de México C.P. 53247, Mexico
Year Established: 1989
Countries of local presence: Mexico

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Data#3

First established in 1977 and headquartered in Brisbane, the company has been listed on the Australian Securities Exchange, ASX, since 1997. Data#3 boasts extensive knowledge of technologies from all leading manufacturers—a solid foundation for its six solution segments: Hybrid IT and Cloud, Big Data and Analytics, Mobility, Business Consulting, Security, as well as IT Lifecycle Management. In 2019, the company turned in revenues amounting to AU$1.4 billion. Data#3 has a total 12 facilities across Australia and Fiji, data centres, as well as configuration and logistics centres across Australia

Laurence Baynham, CEO at Data#3:

Customer satisfaction is our highest priority. Becoming a member of the GITA allows us to partner with companies that can offer the same high quality standards in international markets in which we don’t have physical offices. The GITA network has greatly increased our opportunities on the global stage.

Headquarters: Data#3 Limited, 67 High Street, Toowong, QLD 4066, Australia
Year Established: 1977
Countries of local presence: Australia, Fiji

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HKBN JOS

With over 60 years of experience in Asia, HKBN JOS is a systems integrator, solutions provider and technology consultancy with deep industry knowledge and an exceptional ability to execute. Comprising 2,000+ IT professionals from nine offices across Asia’s major business hubs in mainland China, Hong Kong, Macau, Malaysia and Singapore, HKBN JOS aims to improve the performance of businesses and governments across the region by applying the best technology to address their challenges. HKBN JOS has extensive experience across a range of industries, boasting more than 10,000 private and public sector customers in Asia, and core capabilities in artificial intelligence, big data, cloud computing, enterprise applications, enterprise security, internet of things (IoT), mobility and next generation infrastructure.

HKBN JOS is a subsidiary of HKBN Group (“HKBN” or “The Group”). HKBN Group is a leading integrated telecommunications and technology services provider in Asia, offering comprehensive one-stop Information and Communications Technology (“ICT”) services to both the enterprise and residential markets. HKBN embraces a Core Purpose to “Make our Home a Better Place to Live”. The Group is managed by hundreds of Co-Owners (supervisory and management level Talents in the Group) who invested their savings to buy shares of HKBN Ltd. (SEHK Stock Code: 1310).

Billy Yeung, Co-Owner & Chief Executive Officer of HKBN Enterprise Solutions & JOS Group:

HKBN JOS is proud to be the Asia partner and a founding member of the Global IT Alliance. HKBN JOS, Bechtle and our partners have a shared commitment to providing the same high quality service to our customers, wherever in the world they may be located. This commitment is at the heart of GITA.

Headquarters: HKBN JOS Limited, 9/F, KITEC, 1 Trademart Drive, Kowloon Bay, Hong Kong
Year Established: 1950s
Countries of local presence: Hong Kong, China, Macau, Malaysia, Singapore

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Microware

Microware is specialized in the development and execution of I.C.T. projects in Brazil and Latin America, and has the following areas of expertise: Digital Business Transformation; Cloud, Hybrid Core and Networks; Intelligent Edge; Security; Strategic and Global Sourcing; Digital Marketing. Founded in 1984, our mission is to provide I.C.T. solutions for businesses and organisations in a creative, objective and secure way. We seek to be the best technology architect, helping you to focus on your priorities, contributing to your expansion, increasing your productivity, and reducing your costs and risks. We have one of the best qualified teams, ready to identify your needs and align investments with your business objectives. Our work counts on strong partnerships with the major I.C.T. manufacturers and developers around the world. We are located at São Paulo, Rio de Janeiro, Brasilia and Espírito Santo, with sales offices, services centers and distribution centers serving the entire Brazilian territory. We are part of the GITA global network, and through it we help our clients in their global expansion. We operate under a total quality system certified by ISO 9001, having our processes regularly audited, thereby enhancing the reliability of the projects and services delivered.

Daniel Reis, Sales and Marketing Executive at Microware:

Our goal is to stay close to our customers in order to find the best solutions and deliver top-tier service. The Global IT Alliance lets us apply this principle of proximity on a global level—through dependable partners on all continents.

Headquarters: Microware Tecnologia da Informação Ltda., Rua Samuel Morse, 120, 14º andar, Brooklin. São Paulo, SP 04576-060
Year Established: 1984
Countries of local presence: Brazil

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Values of The GITA Alliance

Quality

Our customers know their IT provider is OEM and industry-certified and will adhere to the highest standards of quality. Industry quality standards include, for example, IT Service Management – ITSM, ISO, Six Sigma, IT Governance, and Project Management Institute – PMI. In addition, we are rated by OEMs for the level of customer satisfaction we consistently achieve.

Consistency

A consistent level of expertise and support allows our customers to maintain a highly cohesive operation. We avoid the peaks and valleys; it’s all about a balanced, well-rounded approach to IT and service delivery. Engagement experience and the GITA process is repeatable and predictable.

Flexibility

Customers like to do things the way that works for them. GITA alliance members are flexible to meet the individual needs of the local client, even though they may differ from the needs of the home organisation abroad.

Standardisation

GITA makes it easier for multinational organisations to establish global standards. We rely on our local OEM contacts for additional expertise. We deliver, invoice and support in your home country.

Presence

Our customers want to “see” us in their local market. And now they can—because we are there. Customers know we are aware of local customs, culture, language, and manners of conducting business. We can literally see each other “eye to eye.” Indeed, our customers have access to all of their local OEM representatives through our strategic relationships.

The GITA Governance Model

To ensure consistency across the globe, the GITA Alliance has built a simple, repeatable business model with a solid governance structure. We’ve trained our teams on this model so that they can act quickly and efficiently throughout the lifecycle of an engagement.

That not only allows them to act with confidence, but it instills confidence in our customers.

International business can easily become complex, and we wanted to differentiate ourselves and our business processes. That’s why the GITA governance model was specifically constructed from the top down to keep things simple.

Our internal structure mirrors our customers’ experience in working with us. We believe that what is good for our internal governance also has to be good for our customers.

The foundation for GITA is TRUST and we relay that in four ways:

PEOPLE, PROCESS, COMPLIANCE and CONSISTENCY.