Who makes up the Global IT Alliance?

There are a lot of great IT organisations in the world. But GITA members don’t just stop at great.

GITA Members are like-minded in business, unsurpassed in IT solution planning/delivery/support, are positioned for global expansion, and consistently put customers first. The Members operate in tandem as an alliance with a community network, consistent methodologies, and forward-looking goals.

The Members of GITA are: Agilant, Bechtle, Compucentro, Compugen, Connection, Data#3, Dynacons, General Technologies, HKBN JOS, Inova Solutions, MCPC and Microware.

The GITA culture thrives on healthy collaboration, not competition. No two members have an overlapping market or service area. We share best practices and leverage our combined strength with global OEM partners.

How were GITA Alliance Members selected?

Working with executives from the top manufacturers, distributors, and industry organisations, we hand-selected potential members and employed a multi-phased vetting and interview process. From our top picks, the twelve current members of GITA were recommended as top choices by our OEM partners for specific reasons, including:

  • Top-level engineering and architect certifications
  • Excellent customer satisfaction ratings
  • Consistent annual revenue threshold
  • Continuous sales team training & certification
  • Service-level authorization at the highest levels
  • Level of investment in joint marketing efforts
  • Participation on global, executive boards

The Global IT Alliance brings you the world’s most renowned technology vendors.

Greater Than The Sum

The strength of the GITA is greater than the sum of its members. Together, our regional member organisations gain a reach beyond their home territories. We can service global customers on a whole new level.

Individually, Alliance members are leaders in their respective markets who bring a wealth of unique knowledge, industry experience and proven best practices to the table. Together, they form a global footprint that cannot be matched in size or scope, offering:

  • Superior IT solutions
  • Dedicated local contacts
  • Consistent Service Levels
  • Fast and effective escalation points
  • Coordinated business
  • Local invoicing and delivery

Here’s an overview of the regional IT core member organisations that form the GITA network.

Agilant

For over 27 years, Agilant Solutions, Inc. has assisted customers to making technology choices that best fit their business. Today, we are an international provider of digital transformation and managed services. We are AGILE + VIGILANT in responding to our customer’s IT needs. Our Mission: “TO BRING INNOVATIVE TECHNOLOGY SOLUTIONS TO LIFE”

The company currently has over 800 employees working in all major cities throughout the United States.

Mark Romanowski, Executive Vice President at Agilant:

Without a doubt, the GITA partnership empowers Agilant to better serve our multinational customers. When a customer on the other side of the globe is receiving the identical quality, consistency, and service levels that our local Agilant customer expects, we’re really doing it right! Working inside of the GITA framework, we can never lose.

Headquarters: Agilant Solutions, Inc. 3 Seaview Boulevard Port Washington, NY 11050
Year Established: 2005
Countries of local presence: United States

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Bechtle

Bechtle AG is one of Europe’s leading IT providers, with operations in 14 European countries. Founded in 1983, the company is headquartered in the southern German town of Neckarsulm and currently employs over 14,000 people. Bechtle provides more than 70,000 customers from the industrial, trade, financial and public sectors with a comprehensive, vendor-neutral portfolio that covers all aspects of IT infrastructure and operation. Bechtle is listed on the MDAX and TecDAX indexes. In 2022, the company generated business volume of around 7.29 billion euros.

James Napp, Managing Director at Bechtle:

The current international landscape shows an increasingly complex delivery situation. With GITA, our global solution with local touch and excellent personal engagement, we are able to offer our multi-national customers consistent solutions globally.

Headquarters: Bechtle AG, Bechtle Platz 1, DE-74172 Neckarsulm, Germany
Year Established: 1983
Countries of local presence: Germany, Austria, Switzerland, Great Britain, Ireland, The Netherland, Belgium, France, Spain, Portugal, Italy, Poland, Czech Republic, Hungary

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Compucentro

Headquartered in Mexico City, Compucentro was established in 1989 and today employs some 150 people. A partner of all leading manufacturers, its offerings include services for personal computing, data centre and printing solutions. In 2022, Compucentro generated $100 million.

Horacio Gutierrez, General Manager at Compucentro:

Our corporate culture values reliable, long-term partnerships and believes that IT services should strive for continual innovation. That’s why we are pleased to be part of a global IT network that is opening up new, innovative IT supply routes for us and our customers.

Headquarters: Compucentro SA de CV, Pico de Orizaba #3, Colonia Lomas de Occipaco, Naucalpan, Estado de México C.P. 53247, Mexico
Year Established: 1989
Countries of local presence: Mexico

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Compugen

Founded in 1981 by Harry Zarek and headquartered in Richmond Hill, Ontario, Compugen operates 12 offices across Canada and the United States. Compugen works with mid- to large-sized organizations to provide strategic IT planning, infrastructure products and services, as well as complete as-a-service offerings to governments and corporations. With a staff of over 1,800, the company is committed to supporting customers with single locations, and those with broader, North American reach. In 2021, the company attained revenues in excess of $660M.

Terry Mirza, Chief Sales and Marketing Officer at Compugen:

We are delighted to announce our partnership with Global IT Alliance and to be named as one of their North American partners. Our core purpose at Compugen is to realize new possibilities for our customers and transform their business through technology. By joining the Alliance, we are now able to expand our reach and work with organizations looking for expert IT guidance and support in our region, while ensuring that geography does not get in the way of the work that they do. This is a very exciting opportunity for us and we are looking forward to delivering the same level of customer experience that the Compugen brand is renowned for.

Headquarters: Compugen Inc., 100 Via Renzo Drive, Richmond Hill, ON L4S 0B8, Ontario, Canada
Year Established: 1981
Countries of local presence: Canada, United States

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Connection

Connection, a Fortune 1000 Global Solutions Provider, drives customer growth by calming the confusion of IT, guiding the connection between people and technology. With offices and 2,700 employees across the United States, we serve a diverse group of customers through 700+ Account Managers, knowledgeable industry experts, on-staff technical specialists, and our efficient procurement websites.

Jamal Khan, Chief Growth & Innovation Officer at Connection:

Connection is excited to enter into the GITA partnership network. We feel the addition of GITA and our existing GlobalServe network will give our clients the most robust comprehensive solution for their global IT needs. In today’s complex global marketplace the strong execution and experience that the GITA networks brings is unparalleled. There is no replacement for experience and GITA partners bring a wealth of experience and knowledge.

Headquarters: Connection, 730 Milford Road, Merrimack, NH 03054, U.S.A.
Year Established: 1982
Countries of local presence: United States

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Data#3

A Leading Australian IT services and solutions provider, Data#3 Limited (DTL), is focused on helping customers solve complex business challenges using innovative technology solutions. Built on a foundation of over 40 years’ experience, combined with world-leading vendor technologies, Data#3 delivers an integrated array of solutions spanning cloud, modern workplace, security, data & analytics and connectivity. These technology solutions are delivered by combining Data#3’s services across consulting, project services and managed services. Listed on the ASX in 1997, Data#3 reported revenues of $2.2 billion in the 2022 financial year and has more than 1,200 employees. Headquartered in Brisbane, it has facilities across 12 locations in Australia and Fiji. More information about Data#3 and its solution and service offerings is available at www.data3.com.

Laurence Baynham, CEO at Data#3:

Customer satisfaction is our highest priority. Becoming a member of the GITA allows us to partner with companies that can offer the same high quality standards in international markets in which we don’t have physical offices. The GITA network has greatly increased our opportunities on the global stage.

Headquarters: Data#3 Limited, 555 Coronation Drive, Toowong, QLD 4066, Australia
Year Established: 1977
Countries of local presence: Australia, Fiji

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Dynacons

Dynacons Systems & Solutions Ltd. is a 25 years old IT company with global perspectives with its headquarters at Mumbai and branches all over India. The Company has a pool of more than 1000 technical resources who are present at more than 300 locations across India. The Company has all the Industry leading certifications such as CMMI Level 3, ISO 9001, ISO 20000, ISO 27000 among others. Our broad ecosystem of technology vendors, wide spectrum of technologies served and a big pool of technology talent position us to deliver maximum value to our customers. 

Dynacons undertakes all activities related to IT infrastructure including infrastructure design and consulting services, turnkey systems integration and set up of large Network and Data Centre infrastructures including supply of associated equipment and software; Hyper Converged Infrastructure (HCI) solutions, Setup of Private and Public Cloud, Software Defined Network (SD WAN) and Software Defined Storage (SDS) solutions, Network Infrastructure design and setup for ISPs, VDI Solutions, onsite and remote facilities management of multi- location infrastructure of domestic clients. The Company has built a strong customer base, variety of talent and a competent service delivery infrastructure. The Company has deep domain knowledge across industry sectors and technology expertise across traditional and new age technologies.

Dharmesh Anjaria, Executive Director at Dynacons:

We are very excited to be part of the GITA Network. This helps us serve Customers on a Global landscape simplifying IT deployments and offering a consistent experience.

Headquarters: Dynacons Systems & Solutions, Sunteck Centre, Subhash Road, Vile Parle East, Mumbai 400057 India
Year Established: 1995
Countries of local presence: India, Singapore

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General Technologies

General Technologies India Private Ltd. is a renowned IT company with a three-decade legacy, operating in Mumbai, India. They have a strong nationwide presence and a team of highly skilled professionals. Their commitment to delivering exceptional quality is demonstrated by their industry-leading certifications, including ISO 9001, ISO 20000, ISO 270001 and ISO 14001. In addition to their operations in India, they have successfully expanded their services in UAE, establishing a global footprint in the IT industry.

With a strong customer base and a competent service delivery infrastructure, they bring deep domain knowledge and proficiency in both traditional and emerging technologies. At General Technologies, they are committed to meeting the diverse requirements of their clients and providing comprehensive IT solutions.

Aneesahmed M. Kagzi, Chairman & Managing Director at General Technologies India Private Limited:

Our fundamental goal is to unlock new opportunities for our customers and drive transformative business outcomes through technology. By becoming a part of this Alliance, we can now extend our reach and assist organizations regardless of geographical limitations. This partnership presents an incredibly exciting prospect for us, as we eagerly anticipate delivering an exceptional customer experience.

Headquarters: General Technologies India Private Ltd. BSEL Tech Park, C-712, 7th Floor, Sector 30A, Vashi, Navi Mumbai – 400 705, Maharashtra, India
Year Established: 1986
Countries of local presence: India, UAE

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HKBN JOS

With over 60 years of experience in Asia, HKBN JOS is a systems integrator, solutions provider and technology consultancy with deep industry knowledge and an exceptional ability to execute. Comprising 2,000+ IT professionals from nine offices across Asia’s major business hubs in mainland China, Hong Kong, Macau, Malaysia and Singapore, HKBN JOS aims to improve the performance of businesses and governments across the region by applying the best technology to address their challenges. HKBN JOS has extensive experience across a range of industries, boasting more than 10,000 private and public sector customers in Asia, and core capabilities in artificial intelligence, big data, cloud computing, enterprise applications, enterprise security, internet of things (IoT), mobility and next generation infrastructure.

HKBN JOS is a subsidiary of HKBN Group (“HKBN” or “The Group”). HKBN Group is a leading integrated telecommunications and technology services provider in Asia, offering comprehensive one-stop Information and Communications Technology (“ICT”) services to both the enterprise and residential markets. HKBN embraces a Core Purpose to “Make our Home a Better Place to Live”. The Group is managed by hundreds of Co-Owners (supervisory and management level Talents in the Group) who invested their savings to buy shares of HKBN Ltd. (SEHK Stock Code: 1310).

Ben Yeung, Co-Owner & Chief Commercial Officer – Carrier Business & Partnership at HKBN JOS:

HKBN JOS is proud to be the Asia partner and a founding member of the Global IT Alliance. HKBN JOS, Bechtle and our partners have a shared commitment to providing the same high quality service to our customers, wherever in the world they may be located. This commitment is at the heart of GITA.

Headquarters: HKBN JOS Limited, 9/F, KITEC, 1 Trademart Drive, Kowloon Bay, Hong Kong
Year Established: 1950s
Countries of local presence: Hong Kong, China, Macau, Malaysia, Singapore

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Inova Solutions

Inova Solutions is a multi-award-winning Microsoft Solutions Partner and among the manufacturer’s most capable partners in the Caribbean. Headquartered in Curaçao, the IT service provider’s portfolio spans the entire lifecycle of cloud-driven Microsoft solutions, including consulting, licensing, training and support services. Inova Solutions dedicates itself to developing strategies that continuously improve the service it provides to its customers. The company’s staff of 40 have achieved revenues in 2021 of some 48 million dollars.

Hans Kruithof, Managing Director at Inova Solutions:

Seeing as we operate in the entire Caribbean region, we are used to crossing borders and going above and beyond to serve our clients. But we need to start to think globally, not only regionally. Through the Global IT Alliance we can. For example, by partnering with the members of the GITA and helping their customers with offices they might have in the Caribbean. Also, the other way around, we traditionally have a lot of customers in our region, with HQ’s in Europe, that we will be able to help through the other members of the GITA.

Headquarters: Inova Solutions, Van Engelenweg 23, Willemstad, Curaçao
Year Established: 2009
Countries of local presence: Curaçao , Ecuador, Jamaica, Puerto Rico, Trinidad and Tobago

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MCPC

MCPC, headquartered in Cleveland, Ohio, is a privately owned global endpoint management company, founded in 2002. MCPC operates in 7 offices across the United States. We help our clients by providing a comprehensive end-to-end lifecycle management approach to navigate the complexity of technology, mitigate risks, and empower employee performance.

Tom Reddy, Executive Vice President of Strategic Partner Alliances:

We are thrilled to announce our partnership with Global IT Alliance. The GITA partnership allows for MCPC to leverage the strength and experience of the GITA members to provide our multinational client’s consistent solutions globally including in country sourcing, services, invoicing as well as local relationships.

Headquarters: MCPC 21500 Aerospace Parkway, Cleveland, OH 44142
Year Established: 2002
Countries of local presence: United States

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Microware

Microware is specialized in the development and execution of I.C.T. projects in Brazil and Latin America, and has the following areas of expertise: Digital Business Transformation; Cloud, Hybrid Core and Networks; Intelligent Edge; Security; Strategic and Global Sourcing; Digital Marketing. Founded in 1984, our mission is to provide I.C.T. solutions for businesses and organisations in a creative, objective and secure way. We seek to be the best technology architect, helping you to focus on your priorities, contributing to your expansion, increasing your productivity, and reducing your costs and risks. We have one of the best qualified teams, ready to identify your needs and align investments with your business objectives. Our work counts on strong partnerships with the major I.C.T. manufacturers and developers around the world. We are located at São Paulo, Rio de Janeiro, Brasilia and Espírito Santo, with sales offices, services centers and distribution centers serving the entire Brazilian territory. We are part of the GITA global network, and through it we help our clients in their global expansion. We operate under a total quality system certified by ISO 9001, having our processes regularly audited, thereby enhancing the reliability of the projects and services delivered.

Daniel Reis, Sales and Marketing Executive at Microware:

Our goal is to stay close to our customers in order to find the best solutions and deliver top-tier service. The Global IT Alliance lets us apply this principle of proximity on a global level—through dependable partners on all continents.

Headquarters: Microware Tecnologia da Informação Ltda., Rua Samuel Morse, 120, 14º andar, Brooklin. São Paulo, SP 04576-060
Year Established: 1984
Countries of local presence: Brazil

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Values of The GITA Alliance

Quality

Our customers know their IT provider is OEM and industry-certified and will adhere to the highest standards of quality. Industry quality standards include, for example, IT Service Management – ITSM, ISO, Six Sigma, IT Governance, and Project Management Institute – PMI. In addition, we are rated by OEMs for the level of customer satisfaction we consistently achieve.

Consistency

A consistent level of expertise and support allows our customers to maintain a highly cohesive operation. We avoid the peaks and valleys; it’s all about a balanced, well-rounded approach to IT and service delivery. Engagement experience and the GITA process is repeatable and predictable.

Flexibility

Customers like to do things the way that works for them. GITA alliance members are flexible to meet the individual needs of the local client, even though they may differ from the needs of the home organisation abroad.

Standardisation

GITA makes it easier for multinational organisations to establish global standards. We rely on our local OEM contacts for additional expertise. We deliver, invoice and support in your home country.

Presence

Our customers want to “see” us in their local market. And now they can—because we are there. Customers know we are aware of local customs, culture, language, and manners of conducting business. We can literally see each other “eye to eye.” Indeed, our customers have access to all of their local OEM representatives through our strategic relationships.

The GITA Governance Model

To ensure consistency across the globe, the GITA Alliance has built a simple, repeatable business model with a solid governance structure. We’ve trained our teams on this model so that they can act quickly and efficiently throughout the lifecycle of an engagement.

That not only allows them to act with confidence, but it instills confidence in our customers.

International business can easily become complex, and we wanted to differentiate ourselves and our business processes. That’s why the GITA governance model was specifically constructed from the top down to keep things simple.

Our internal structure mirrors our customers’ experience in working with us. We believe that what is good for our internal governance also has to be good for our customers.

The foundation for GITA is TRUST and we relay that in four ways:

PEOPLE, PROCESS, COMPLIANCE and CONSISTENCY.